Our aim is to see every person happy, healthy, and safe
In-Home Support and Care Services
At Chaperone Service providers we understand that your health starts at home that’s why We’ve developed comprehensive home-based care offerings to ensure that you can stay home as long as you want.
We provide care services at home for the young and old in Queensland Australia. We cover a wide range of services including companionship, personal care, and skilled nursing.
What makes Chaperon service providers different from other home care providers?
- We offer clients a small and consistent team of carers and registered nurses, who take the time to get to know you.
- Our care is truly personalised to meet the individual and unique needs of each person that we provide care for.
- All of our carers are trained in providing specialised dementia care, Parkinson’s disease, stroke, diabetes and so on, so people living with these can continue to enjoy life and remain in their own home.
OUR NURSING SERVICES
Care
Help after a hospital stay.
Wound Management/Care, VAC Dressings, diabetic ulcers, etc.
PICC line care and dressings.
Medication management, Baxter Infusions (HITH), elastomeric infusions, etc.
Stoma care.
Intravenous therapy.
HIV/AIDS
Assistance
Diabetes support.
Continence management.
Dementia care.
Respiratory care.
Personal care.
Support
Supporting health & wellbeing.
Health assessments.
Palliative and bereavement care.
Help to find other services.
Nutrition advise.
Homeless Persons.
Continence, Catheter care, Suprapubic catheter care.
Mobility and dexterity.
Live-In Care Options
- Short-Term – for a Few Days.
- Long-Term – an Alternative to Residential Care.
- Respite – a Much-Needed Break for a Family Carer.
- Convalescence Care – Recuperation Tailored to Individual Needs to be Adapted as You Return to Health Following Ill-Health or Hospital Stay.
- Private in-home care.
Personal Hygiene and grooming.
Maintain your confidence and independence with a little help in the areas of bathing, showering, toileting, dressing, and other personal hygiene and grooming activities in the comfort of your own home.
Wound care.
Our nurses use best-practice wound management techniques to diagnose and treat your wound and support skin integrity so you can heal successfully and maintain your quality of life. We can also help cognitively impaired patients prevent or manage behaviors that may affect their skin integrity.
Talk to us today! Call 0451162882 or fill out the form below. To find out more about our commitment to you, read our Client Information Book.
Post-Acute Care.
If you’ve had a stay in hospital, our highly qualified nurses can be on hand to help with your recovery. We offer post-acute clinical care in the home, working closely with your hospital medical team to develop a care and support plan that meets your needs.
Socialising, Relationships, and community participation.
Socialization for the elderly is just as important as it is for the younger generation. When seniors socialize, they enrich their lives. There are many benefits for older Australians that come from maintaining social relationships.
Shopping.
Having a helper on hand can turn grocery shopping from a chore into a fun outing. We can take you to the supermarket or shopping center, and push your trolley so you are free to peruse the produce and choose your own fruit and vegetables. We can help find everything on your list, grab any heavy or hard-to-reach items, decipher food labels, navigate the self-serve checkouts and bring you back home. Once there we can help unpack the groceries and put them away. If you prefer, we can do the shopping for you or arrange internet access so you can shop online.
Respite Care
At Chaperone Service providers, we offer short-term care options that suit you and your loved ones. Our aim is to ensure you feel relaxed and stress-free while taking a break from your carer’s role.
Sometimes carers may need a few hours here or there to tend to some of life’s tasks, or simply time to relax. Taking a break from your carer’s role can help you restore your energy, reduce stress and keep your life in balance. Whether it’s a few hours a week to run errands, a weekend off here and there, or time to take a holiday, our friendly Home Care Workers can provide help and support either at home or out and about while you enjoy a well-earned break.
How it works
Getting to know you and your routine and needs is important to us. Your Chaperon Service Provider Customer Care Manager will spend time with your family to learn about their interests and understand the tasks and activities they need help with while you are away. We will work with you both to understand any specific needs and to find a suitable team member who you can really trust to care for them during your times away.
Depending on your individual needs, our friendly and experienced Home Care Workers can visit on a daily basis or occasionally, several times a week or overnight, ensuring your loved one is properly cared for and feels comfortable and safe whilst you are taking a break. We will tailor our services around what you both need.
With our in-home respite care, one of our professional experienced staff will come to your home when needed, so your loved one can remain in familiar surroundings. We can take them out on a day trip or social engagement.
Whether it’s assisting your loved one with daily tasks, taking them to appointments, or spending time with them, our friendly home care workers will care for your loved one in a kind and considerate way, giving you peace of mind.
How to access Respite Care.
Anyone who is caring for a frail older person or a person living with dementia may be eligible for In-Home Respite support from the Government. To access In-Home Respite contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au.
What is Private Care?
Private Care is a fee-for-service option that is not subsidized by the Australian Government. It provides older people the opportunity to receive care above and beyond that of what can be provided through a Government subsidized Home Care Package.
Support includes social outings, personal care, home help, medication assistance, shopping, respite, and transport. We can also support participation in rehabilitation or exercise programs.
Private Care can be requested following a hospital stay or at any time and can include Overnight Private Care, which provides overnight help and support overnight in your own home.
Spiritual and Pastoral care.
Feel supported by the understanding and compassion of our experienced and qualified pastoral carers and min.
Our Team
We are a group of experienced professionals dedicated to offer you and your family the best assistance and support.
Our registered nurses are dementia trained, have over 20 years of nursing experience in Acute, Chronic, community nursing, dementia qualified with degree in dementia, rehabilitation, pain management, palliative nursing, spinal injuries, full nursing assessments and care.
Worker sent to your home has been pre-screened and fully qualified to give you high level of assistance and support you need. We work with only the best talent to make sure that the carer/ support worker is not only qualified to work with your specific need but also a great match as a companion in your home. In addition, our carers and support workers have been trained to respect privacy and maintain confidentiality.
Worker screening.
- Initial Screening of Candidates’ CV and Review of Their Application Form.
- Pre-Employment Checks – Comprehensively Interviewed and Reference Checked.
- Making Sure All Professional Registrations Are Compliant.
- Caregivers who are licensed and qualified certificate 1-3 aged care and disability support workers.
- Caregivers and support workers who are insured for your protection.
- A full range of services to cater to the individual needs of each family.
- Reliable caregivers who show up on time and provide the highest caliber of care.
- Caregivers who are kept accountable through regular reviews and proactive training.
